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A beginners guide to virtual doctor visits
Find out how we diagnose conditions and exactly what happens during a visit.
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See a doctor now.
Not feeling well? Get the care you need from the comfort and safety of home 24/7/365.
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Discover the symptoms that may indicate a more serious illness like the flu or COVID-19.
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The COVID-19 information and resources you need. All in one convenient place.
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Dr. Cynthia Zelis.

This cold and flu season, I encourage everyone to use MDLIVE virtual visits as their first line of defense. Virtual doctor visits are a proven, safe way to take early action at the onset of an illness, often lessening the severity and downtime –– all without the worry of leaving the comfort and safety of home.

Our doctors are available to you 24/7 for virtual appointments –– from diagnosis, treatment, and prescriptions, all in one call that you can make any time and from anywhere. Let us help you feel better faster while avoiding the risk of contagions and exposure to others who may be sick.

We look forward to caring for you.

Best in health,
Dr. Cynthia Zelis Initials
Dr. Cynthia Zelis, MD
MDLIVE Chief Medical Officer
Beginners guide to virtual doctor visitsBeginners guide to virtual doctor visits

How Visits Work

See what you can expect in a telehealth visit and how easy it is to see a doctor.

How We Diagnose

Learn more about how virtual doctors can identify your symptoms and prescribe a course of treatment.

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Open quote symbolMost episodes of cold or flu are easily taken care of using a phone or video visit without the need for an in-person exam.Close quote symbol

— Dr. Cynthia Zelis, MD

If you’re sick but don’t want to risk picking up germs at the doctor’s office, Urgent Care Clinic, or ER, MDLIVE is here for you. Our board-certified doctors can treat more than 80 common conditions and are available 24/7 so that you can get the care you need from the comfort and safety of home.

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Faster Diagnosis and Treatment
See a doctor in less time than a visit to the doctor’s office, Urgent Care Clinic, or ER. Our doctors can even send a prescription to your nearest pharmacy, as necessary.
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Experienced Doctors
Our doctors have an average of 15 years of experience and can diagnose a wide range of conditions through virtual visits, even the cold or influenza.
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Avoid Germs and Viruses
Lower your risk of contracting an illness with an MDLIVE virtual visit and avoid exposure to germs in the ER or Urgent Care Clinic.
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Connect with a provider through our website, mobile app, or by phone anytime, anywhere. Our providers are available when you need them; at night, on the weekend, even on holidays.
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Cost Savings
Many patients spend less on a virtual visit compared with going to the ER or Urgent Care Clinic. MDLIVE is included in many health plans, so you can have access to immediate, professional medical care.
How Prepared Are You for Cold & Flu Season?
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Cold and flu season is more complicated this year because of COVID-19. Use our quiz to get insights from MDLIVE’s network of doctors to protect yourself and your loved ones all season long.

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Get the latest from trusted medical sources and stay healthy with MDLIVE. Track the flu and COVID-19, find flu vaccine locations, and more!

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Is the flu spreading in your state?
Click here for your weekly report from the CDC.
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What's the latest on COVID-19 in your area?
Discover the most recent activity near you with the CDC COVID Data Tracker.
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Need to get your flu shot?
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Stay healthy with these tips from our doctors:

Open quote symbolGet your flu shot! For this flu season, it is especially important to follow CDC guidelines for COVID-19.Close quote symbol

— Dr. Maggie A. Williams, MD

Open quote symbolTry to exercise consistently for 30 minutes, three times a week – walk, bike, or run. You will feel better, have more focus and energy for your daily routine, and boost your immune system.Close quote symbol

— Dr. Scott Stroming, MD
signs and symptomssigns and symptoms

Is it a cold, the flu, or COVID-19? Use this handy chart to check your symptoms. If you have questions about your symptoms or need to talk to a doctor, simply start a virtual doctor visit today.

Know your symptoms
(Upper respiratory infection)
Sore Throat
Runny or stuffy nose
Post-Nasal Drip
Watery Eyes
Sore Throat
Runny or stuffy nose
Fever or Chills
Muscle or Body Aches
Nausea or Vomiting
(More Common in Children)
(More Common in Children)
Sore Throat
Runny or stuffy nose
Fever or Chills
Muscle or Body Aches
Nausea or Vomiting
(More Common in Children)
(More Common in Children)
New Loss of Taste Or Smell
Shortness of Breath
Or Difficulty Breathing
Source: Centers for Disease Control & Prevention (CDC)
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Whether you’re searching for the facts about COVID-19, think you have symptoms of COVID-19, or want professional advice and resources during this uncertain time, MDLIVE is here for you.

Our board-certified physicians have an average of 15 years of experience and understand the complexities involved in diagnosing and caring for COVID-19 patients. Using their advice, as well as the latest updates the Centers for Disease Control & Prevention, the World Health Organization, and our own clinical guidelines, we’ve compiled all of the COVID-19 information and resources you need to keep you and your loved ones safe throughout the pandemic.

Let our doctors help you with:

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Want to make sure you can always get the care you need? Then it's time for you to get the MDLIVE mobile app, available for Apple and Android devices. Once you've downloaded it, you'll have access to high-quality virtual doctor visits in the palm of your hand. It's the easiest way to take a doctor with you wherever you go.

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Open quote symbolLove having the option of MDLIVE when I can’t make it to the doctor or urgent care. I had the flu and could hardly move, but I was able to get the medicine from the MDLIVE doctor sent to my pharmacy. It saved me a trip and money!Close quote symbol

— Maria A., MDLIVE Patient

Open quote symbolI got the help I needed, and an RX was called in to my pharmacy for the flu. I appreciated the quick answer to my call. Great program!Close quote symbol

— Elisabeth F., MDLIVE Patient

Open quote symbolI’m so glad I can call a doctor. The last thing you want to do is drag yourself out when you know you have the flu. Thanks for making it easy to get help.Close quote symbol

— KDS, MDLIVE Patient